Overview & Acceptance of Terms
f99999 is an online casino and sports betting platform operated for adult players in Bangladesh. These Terms apply to all products and services available on the f99999 website, including but not limited to casino games, live dealer tables, sports betting markets, crash games, virtual sports, promotional offers, and customer support interactions. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which are incorporated herein by reference.
f99999 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, registered players will be notified via email at least 7 days before the changes take effect. Your continued use of the platform following notification of changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of the current version.
These Terms are written in English and, in the event of any conflict between translations and the English version, the English version shall prevail. All monetary references are in Bangladeshi Taka (৳ / BDT) unless otherwise stated. All times referenced in these Terms are Bangladesh Standard Time (BST, UTC+6).
Key Platform Principles
Before reading the full Terms, the following six principles summarise the most important rules that govern your experience on f99999. All six are explained in full detail in the relevant sections below.
f99999 is strictly for adults aged 18 and above. Age verification is mandatory at registration and before any withdrawal is processed. Accounts found to belong to minors are permanently closed and balances forfeited.
Each player is permitted exactly one f99999 account. Duplicate accounts are prohibited and may result in the closure of all associated accounts and forfeiture of any balance held within them.
All deposits and withdrawals must be made through payment methods registered in your own name. Third-party payments are not accepted. f99999 supports bKash, Nagad, Rocket, and Upay as primary payment options.
All promotional bonuses are subject to wagering requirements before withdrawal is permitted. Bonus terms are communicated at the time of each offer. Attempting to exploit bonuses in bad faith may result in account suspension.
Any form of cheating, collusion, arbitrage, money laundering, or system exploitation is strictly prohibited. f99999 employs real-time fraud monitoring and reserves the right to close accounts and report suspicious activity.
f99999 is committed to responsible gaming. Every player has access to deposit limits, session timers, reality checks, and self-exclusion tools. We actively encourage players to use these tools to stay in control of their gambling activity.
Eligibility & Registration Requirements
To register and maintain an account on f99999, you must satisfy all of the following eligibility criteria at all times. f99999 reserves the right to request documentary evidence of eligibility at any point during the account lifecycle.
You must be at least 18 years of age at the time of registration and at all subsequent times during which your account remains active. Providing false information regarding your age constitutes a material breach of these Terms. f99999 may carry out identity and age verification checks at any time, including before processing withdrawals. Accounts confirmed as belonging to individuals under the age of 18 will be closed immediately, all balances including winnings will be forfeited, and the matter may be referred to relevant authorities.
You are solely responsible for ensuring that your use of f99999 complies with the laws applicable in your jurisdiction. f99999 makes no representations that its services are lawful or available in all locations. It is your responsibility to determine whether online gambling is legal in your jurisdiction before registering. Players located in jurisdictions where online gambling is explicitly prohibited by law must not use the f99999 platform.
Each individual is permitted to hold only one active f99999 account at any time. Creating duplicate accounts — whether under the same name, same payment method, same device, or same IP address — is strictly prohibited. All duplicate accounts identified will be closed, and any balances held within them (including bonuses and winnings) will be forfeited without appeal.
You must provide true, accurate, and complete information during registration, including your full legal name, date of birth, residential address, and contact details. You are responsible for keeping this information current. f99999 may request documentary proof of your registration details at any time. Providing false or misleading registration information is a material breach of these Terms and will result in account closure and forfeiture of funds.
Account Security & Management
You are solely responsible for the security and confidentiality of your f99999 account credentials, including your username, password, and any two-factor authentication codes. f99999 will never ask you to share your password with our support team or any third party. Any activity conducted through your account — whether or not authorised by you — is your responsibility.
You must choose a strong, unique password for your f99999 account and must not share it with any other person. You should not use the same password on other websites or services. If you suspect your account credentials have been compromised, you must notify f99999 support immediately and change your password. f99999 accepts no liability for losses arising from unauthorised account access where the player has failed to maintain adequate password security.
Your f99999 account is personal to you and must not be shared with, transferred to, or used by any other individual. Any attempt to sell, transfer, or assign your account to another person is strictly prohibited and will result in the permanent closure of the account and forfeiture of all balances.
f99999 requires all players to complete Know Your Customer (KYC) verification before withdrawals above the minimum threshold are processed. KYC verification requires submission of a government-issued photo identification document (National ID card, passport, or driving licence) and proof of address (bank statement or utility bill issued within the last three months). f99999 aims to complete standard KYC verification within 24 hours of receiving all required documents.
You may request the closure of your f99999 account at any time by contacting customer support. Pending bets will be settled according to their normal outcome before the account is closed. Any remaining real-money balance will be returned to you via your registered payment method, subject to identity verification. If you wish to self-exclude for responsible gaming reasons, please use the self-exclusion tool in your account settings rather than a simple account closure request — self-exclusion provides stronger protections and prevents re-registration.
Deposits & Payment Methods
f99999 supports a range of payment methods tailored to Bangladeshi players. All deposits must be made from a payment method registered in your own name. f99999 does not accept third-party deposits under any circumstances. Deposits from payment methods that cannot be verified as belonging to the account holder may be returned or withheld pending investigation.
Accepted Deposit Methods
- bKash — Instant deposit, minimum ৳500 per transaction
- Nagad — Instant deposit, minimum ৳500 per transaction
- Rocket (DBBL) — Instant deposit, minimum ৳500 per transaction
- Upay — Instant deposit, minimum ৳500 per transaction
- Bank Transfer — Dutch-Bangla Bank, BRAC Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank (processing times may vary)
- Visa / Mastercard — Subject to issuing bank approval; processing times may vary
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your f99999 account instantly, subject to network availability. Bank transfer deposits may take 1–3 business days to be credited. f99999 does not charge internal fees for deposits, though your payment provider may apply their own transaction charges. Any fees charged by external payment providers are your responsibility.
Minimum deposit amount is ৳500 per transaction. Maximum deposit limits may apply at account level and vary based on your account verification status, payment method, and responsible gaming settings. Players may voluntarily set lower deposit limits via their account settings as part of f99999's responsible gaming tools. All responsible-gaming-driven deposit limit reductions take effect immediately, while increases are subject to a 24-hour cooling-off period.
All transactions on f99999 are conducted in Bangladeshi Taka (BDT). Deposits made in other currencies will be converted to BDT at the prevailing exchange rate at the time of the transaction. f99999 accepts no responsibility for exchange rate fluctuations or conversion fees applied by your payment provider.
Withdrawals & Payout Rules
f99999 is committed to processing withdrawal requests promptly and fairly. All withdrawals are subject to identity verification and must comply with anti-money laundering (AML) requirements. Withdrawals will only be paid to a payment method registered in the same name as the f99999 account.
Standard withdrawal requests via bKash, Nagad, Rocket, and Upay are typically processed within 24 hours of approval. Bank transfer withdrawals may take 2–5 business days. Processing times may be extended during periods of high demand, such as major sporting events or BPL season peaks. f99999 will communicate any expected delays to affected players.
The minimum withdrawal amount is ৳1,000 per transaction. Maximum withdrawal limits may apply based on your account tier, verification status, and payment method. Players seeking to withdraw amounts above standard limits should contact support in advance to facilitate the process. f99999 reserves the right to apply staged withdrawal processing for unusually large sums.
Before your first withdrawal, you must have completed full KYC verification. Withdrawals will not be processed to payment accounts that differ from those used for deposits, except in cases where the original payment method is no longer available and an alternative has been verified. Any bonus balance subject to active wagering requirements must be fully satisfied before the associated winnings can be withdrawn.
f99999 reserves the right to withhold withdrawal processing pending investigation if there are reasonable grounds to suspect fraud, money laundering, bonus abuse, or breach of these Terms. Players will be notified if their withdrawal is placed under review. Investigations will be completed as promptly as possible, typically within 7 business days of the review being initiated.
Bonuses & Promotional Offers
f99999 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions communicated at the time of each individual offer. The following general bonus rules apply to all promotions unless the specific promotion's terms state otherwise.
All bonuses credited to your f99999 account are subject to wagering requirements before the bonus amount or associated winnings may be withdrawn. The specific wagering multiplier applicable to each bonus will be communicated in the individual promotion terms. Wagering requirements must be completed within the time period stated in the promotion. Failure to complete wagering within the stated period will result in the bonus and any associated winnings being removed from your account.
Not all games on f99999 contribute equally to bonus wagering requirements. Certain game types (typically live dealer tables and some table game variants) may contribute a lower percentage or zero contribution toward wagering clearance. The contribution rates for each game category will be stated in the specific bonus terms. Wagers placed on excluded games during a bonus period do not count toward wagering requirements.
Attempting to exploit bonuses through coordinated play, matched betting, bonus arbitrage, systematic low-risk wagering strategies designed solely to clear wagering requirements without genuine gameplay intent, or any other method f99999 reasonably deems as bonus abuse, is strictly prohibited. f99999 reserves the right to void bonuses, cancel withdrawals, and close accounts where bonus abuse is identified. Decisions regarding bonus abuse are made at f99999's sole discretion.
f99999 regularly offers seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, IPL, T20 World Cup, Independence Day (March 26), and Victory Day (December 16). These promotions are subject to their own specific terms and are available for the limited time period stated. f99999 reserves the right to modify or withdraw seasonal promotions at any time without prior notice.
Gameplay Rules & Betting Conduct
All games available on f99999 are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Spribe, and Ezugi. Each game is governed by its own rules as defined by the game studio. It is your responsibility to understand the rules of any game before placing real-money wagers.
All game outcomes on f99999 are determined by certified random number generators (RNGs) or, in the case of live dealer games, by the physical outcomes of live gameplay conducted in a secure studio environment. f99999 does not manipulate game outcomes. Published return-to-player (RTP) figures represent theoretical long-run averages and are not guarantees of any specific outcome in any given session.
In the event of a technical malfunction, game error, or software fault that affects a game round, f99999 reserves the right to void the affected round and refund any wagers placed during that round. Winnings derived from a game malfunction or error will not be paid. f99999 will investigate all reported malfunctions promptly and communicate outcomes to affected players within a reasonable timeframe.
Sports bets are settled in accordance with the official result of the relevant sporting event as recognised by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of a disputed result, f99999 will defer to the official result published by the governing body. f99999 reserves the right to suspend betting markets, void bets, and adjust odds at any time where there is credible information suggesting match-fixing, irregular betting patterns, or factual errors in the original market.
Prohibited Activities
The following activities are strictly prohibited on the f99999 platform. Engaging in any prohibited activity is a material breach of these Terms and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant law enforcement authorities.
- Registering an account if you are under 18 years of age, or allowing a minor to use your account
- Creating more than one account, or registering using false identity information
- Using third-party payment methods not registered in your name
- Attempting to launder money or use f99999 for any purpose connected with illegal financial activity
- Colluding with other players to gain an unfair advantage in poker, live dealer games, or any other multi-player game format
- Using automated software, bots, scripts, or any artificial means to interact with the platform or influence game outcomes
- Exploiting technical errors, software bugs, or system vulnerabilities for financial gain — any winnings derived from a verified exploit will be voided
- Engaging in abusive, threatening, or harassing conduct toward f99999 staff or other players via any communication channel
- Attempting to access another player's account by any means
- Violating any applicable law or regulation in connection with your use of the f99999 platform
Responsible Gaming Commitment
f99999 is committed to promoting responsible gambling and protecting vulnerable players. We provide a comprehensive suite of player-protection tools accessible from every account dashboard. We strongly encourage all players to use these tools proactively to maintain a healthy and sustainable relationship with gambling.
Available responsible gaming tools on f99999 include:
- Deposit Limits — Daily, weekly, or monthly caps. Reductions effective immediately; increases subject to 24-hour cooling-off.
- Session Time Limits — Automatic session alerts after a player-defined period.
- Reality Checks — Periodic on-screen notifications showing session duration and net wagering position.
- Self-Exclusion — Account locking for periods of 24 hours, 7 days, 30 days, or permanently. No override option during the elected period.
- Account Cooling-Off — Short-term temporary account suspension without full self-exclusion.
If you believe your gambling is causing you harm, please contact the f99999 support team immediately. Our 24/7 team is trained in responsible gaming protocols and can help you activate protective measures promptly. You may also read our dedicated Responsible Gaming page for further guidance and resources.
Intellectual Property
All content on the f99999 platform — including but not limited to the f99999 brand name, logo, website design, text, graphics, software, game interfaces, marketing materials, and structural layout — is the intellectual property of f99999 or its licensed third-party providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the f99999 platform for your personal entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, publish, modify, adapt, translate, reverse-engineer, or create derivative works from any f99999 content without our prior written consent. Any unauthorised use of f99999 intellectual property will result in immediate account termination and may be subject to legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, f99999 excludes all liability for losses or damages of any kind arising from your use of the platform. This includes but is not limited to:
- Financial losses resulting from gambling outcomes, including losses in individual game sessions or across the full account history
- Loss of data, account access, or platform availability due to technical failure, maintenance, or force majeure events
- Losses arising from delays in deposit crediting or withdrawal processing caused by third-party payment providers
- Any indirect, consequential, incidental, or special damages arising from use or inability to use the platform
- Unauthorised account access resulting from the player's failure to maintain adequate account security
f99999's total aggregate liability to any player in respect of any claim arising from these Terms shall not exceed the total real-money deposits made by that player to f99999 in the 30 days immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death, or personal injury caused by f99999's gross negligence.
Amendments to These Terms
f99999 reserves the right to amend these Terms at any time. Where amendments are material — for example, changes to withdrawal rules, account closure procedures, or liability provisions — registered players will be notified by email at least 7 days before the changes take effect. Minor amendments such as typographical corrections, clarifications, or formatting changes may be made without prior notice and will take effect immediately upon publication.
The most current version of these Terms will always be available at https://f99999.bid/terms-conditions. The "Last Updated" date at the top of this page reflects the date on which the current version took effect. Your continued use of the f99999 platform after the stated effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the platform and request account closure before the amendment takes effect.
Contact & Disputes
If you have any questions about these Terms, wish to raise a dispute, or need to contact f99999 in connection with your account, our 24/7 customer support team is available to assist. All queries should be directed to our support email address in the first instance.
Support Email: [email protected] (plain text — not a clickable link)
f99999 aims to resolve all support queries within 24 hours of receipt. For formal disputes, please submit a written complaint to our support email with full details of the issue, your account username, and any supporting evidence. f99999 will acknowledge formal complaints within 48 hours and provide a full written response within 7 business days. If you are not satisfied with our response, you may escalate the matter through the dispute resolution process described in your account terms summary.
These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the competent courts, as applicable to the relevant parties.
Explore f99999 — Bangladesh's Favourite Online Casino
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything f99999 has to offer — from premium slots and live casino tables to cricket betting and crash games.
18+ only. Please gamble responsibly. SSL encrypted. f99999 promotes responsible gaming at all times.